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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. Unless otherwise communicated with a store manager.  
To complete your return, we require a receipt or proof of purchase.
Upon receiving your order, open the cartons and inspect the contents. If there happen to be any discrepancies or damages notify Lyell's Stainless Exhaust Inc. immediately for assistance. 
Refunds (if applicable) 
Returns may be issued after inspection of product. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. The inspection ensures the product is sellable or repairable by Lyell's Stainless Exhaust Inc. and the product has not been previously used. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please e-mail before starting the return process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. *unless otherwise stated by manager*
Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. *ALRAM0818 excepted 
Exchanges (if applicable) 
We will only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at before sending out the product.
If you must return your product, please e-mail
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Lyell's Stainless Exhaust Inc. products are covered under a lifetime limited warranty against material and workmanship defects for the original purchaser. Uncontrollable circumstances due to collision, weather, undercarriage road impact or debris, lack of maintenance or extreme heat or cold can damage or disfigure the product appearance and are not covered by Lyell's Stainless Exhaust under this warranty. Improperly installed, altered, misused, repaired and willful or negligent acts are also not covered under this warranty. Returns and warranty will not be accepted due to sound/sound level preferences.